FAQ
01
When should I book?
We recommend submitting a request to book as soon as you know you have a need for our services. We are only able to accept a certain number of orders per week/month, so it is best to reserve your preservation ahead of time to guarantee availability.
In addition, booking ahead of time will ensure you have plans in place to keep your flowers happy and healthy before they make it to us!
If your event has already passed and you have your flowers now, please submit an inquiry as soon as possible. We will contact you ASAP to let you know if we have last minute availability.
02
How do I book?
After reviewing our product offerings, submit your booking request form by selecting "BOOK NOW" in our menu bar. We will respond as soon as possible to confirm avaliability for your date and any other details needed.
03
Do I have to live in San Angelo, Texas to order? Do you offer shipping?
NO, you do not need to live local to San Angelo, Texas to book with us! We proudly preserve flowers locally and from all over the country.
​Please note shipping costs are not included in the prices on our website. More information on shipping cost will be provided at time of booking.
04
Do you only preserve wedding flowers?
No! While weddings are our most common event to preserve flowers from, we will preserve any flowers you need! Most commonly are weddings, memorials or funerals, and other special occasions.
05
How long will my order take to complete?
Our current turnaround time is 8-16 weeks. The drying process can take up to four weeks depending on the type of flowers used. Resin is a very temperamental art medium and requires specific temperatures, humidity levels and more. Each layer poured can only be .25" or .50" at most. Majority of our products are 2-3 inches deep, so this process cannot be rushed.
06
Do you work with previously dried or fake flowers?
Yes, please submit a booking form and include details about your flowers. We can often work with your pre-dried flowers and can always work with fake/faux/silk flowers.
07
How long will my order take to complete?
Our current turnaround time is 8-16 weeks. The drying process can take up to four weeks depending on the type of flowers used. Resin is a very temperamental art medium and requires specific temperatures, humidity levels and more. Only a max of half an inch can be poured per day. Most of our products are 2-3 inches deep, so this process cannot be rushed.
08
Should I provide extra flowers in addition to my wedding bouquet?
We always welcome you to provide extra flowers no matter the occasion. This helps us ensure we have plenty to work with and can select from those in the best condition. We will always prioritize using the flowers from your wedding bouquet first.
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If you order a larger product or multiple items, we highly recommend providing extra flowers.
09
How do I know what size product my bouquet or arrangement will fit?
In our experience, bridal bouquets can fill an 11"x14" shadow box at the minimum. Unless you have requested a very petite bouquet, I would feel confident that your bouquet would fit well in up to a 13"x16" shadow box. Our resin products will fit all bouquet sizes well. As mentioned above, you are always welcome to provide extra flowers.
10
What if I am interested in a frame size or resin shape not listed?
We are happy to learn more about what you are looking for and can likely make it happen! Send us an email at alwaysbloomsfp@gmail.com or complete the booking form and note what item you would be intereted in.
11
What is your return policy?
Given the custom nature of our product, we do not accept returns or issue refunds. If you have concerns regarding your order upon receipt, please contact us within 14 days.
We require a 50% non-refundable deposit to secure your booking. If you need to cancel your service before your event date, please notify us as soon as possible. In the case of cancellation before your preservation date, you will not be responsible for paying the remaining balance of your cancelled booking.
Shipping - The cost of shipping your bouquet and/or fresh flowers to us is your responsibility, and we are not able to refund that cost at any point.
