top of page
  • When should I inquire and book?
    We recommend inquiring as soon as you know you have a need for our services. Due to limited supplies (and hands), we can only accept a limited amount of orders each month. We are currently scheduling our services for events through December 2025. If your event is for 2026 or later, you are still welcome to complete our inquiry form! If your event has already passed and you have your flowers now, please submit an inquiry as soon as possible. We will contact you with a quote ASAP and let you know if we have last minute availability.
  • How do I book?
    Please review the "How to Book" section on our home page, our services, and our processes, then complete the Inquiry form via our website. Once your inquiry is received, we will respond with more information and confirm our availability within 48 hours. Once your order details are confirmed, we require a 50% non-refundable deposit to secure your date and booking. We look forward to hearing from you!
  • Do you accept non-local orders? Can I ship my flowers to you?
    Shipping options are available for those that are not local to San Angelo, Texas. Please complete our Inquiry form to learn more information!
  • Do you only work with fresh flowers?
    No! We are happy to create a custom shadowbox with your previously dried or faux flowers. Visit our Services tab for additional information.
  • Will my flowers look the same after the preservation process?
    Our preservation method dries the flowers to maintain the natural beauty and shape; however, color variations will occur naturally. For example, red and purple tones often turn deeper in color, while white flowers may turn cream or lightly yellow. We preserve your flowers in their natural shape 80% of the time. Sometimes we choose to preserve them into a more "flat" shape to better fit your shadowbox. Please know shape and color variations are likely. The quality of your fresh flowers plays a large role in the preservation results as well. We ask that we receive your bouquet within 3 days of your event and they are properly cared for in the meantime. If possible, we always encourage you or a loved one to bring them the following day.
  • How long will my order take?
    All orders take 6-8 weeks to ensure proper drying is completed.
  • Should I give you extra flowers for a wedding floral preservation?
    We always welcome you to bring extra flowers! This helps us ensure we are using the ones in best condition for preservation and ensures we have more than enough to fill your order. If you ordered a frame for your bridal bouquet and additional frames, I recommend bringing an extra arrangement or bridesmaid's bouquet for us to choose from. We will always prioritize using your bouquet's flowers first!
  • What frame size is best for me?
    Bridal Bouquets - In our experience, every bridal bouquet has been able to fill at least an 11" x 14". Please note an entire bridal bouquet likely will not fit into an 8" x10" frame. If you already have your florals - We can offer our professional opinion on what frame sizes we think would work best based on photos of your bouquet or arrangement. You may attach photos to your inquiry form or send them via email. If your event has not happened yet - You may reserve your date for the frame size you would like to get. Once we receive your fresh florals and if we believe you could go up or down in frame size, we will let you know!
  • What if I am interested in a frame size not listed?
    Let us know! We are happy to learn more about what you are looking for and can likely make it happen!
  • Will my ribbon from my bouquet be returned with my completed order?
    Unless noted in your inquiry form or other communications, we will not return your bouquet's ribbon.
  • What is your return policy?
    Given the custom nature of our product, we do not accept returns or issue refunds. If you have concerns regarding damage upon receipt, please contact us within 14 days. We do require a 50% non-refundable deposit to secure your date and booking. If you need to cancel your service before your event date, we will not be able to refund the deposit; however, you will not be responsible for paying the remaining balance of your cancelled booking. Shipping - The cost of shipping your bouquet and/or fresh flowers to us is your responsibility, and we are not be able to refund that cost at any point.
  • What if I can't find an answer to my question?
    If you already have your flowers or are aware of the event date that you would like to inquire about floral preservation for, please complete our inquiry form on our website. There is an option to type any other questions or notes that you have. If you are not ready to inquire but have questions for us, please email alwaysbloomsfp@gmail.com.
bottom of page